BOARD OF SUPERVISORS, COUNTY OF SAN MATEO, STATE OF CALIFORNIA
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RESOLUTION WAIVING THE REQUEST FOR PROPOSAL PROCESS AND AUTHORIZING THE EXECUTION OF AN AGREEMENT BETWEEN THE COUNTY OF SAN MATEO AND INTELEGY CORPORATION
RESOLVED, by the Board of Supervisors of the County of San Mateo, State of California, that
WHEREAS, there has been presented to this Board of Supervisors for its consideration and acceptance an Agreement, reference to which is hereby made for further particulars, whereby InTelegy Corporation will perform the professional services of overseeing the integration of the technical components of the Human Services Agency's Medi-Cal TeleCenter and ensure that each project and technology amalgamate effectively into a comprehensive support system at the TeleCenter worker's desktop. Additionally, InTelegy will provide consulting services to TeleCenter managers to assist with troubleshooting, quality control, planning and the identification of system enhancements throughout the first year of operations, and;
WHEREAS, the best interest of the County of San Mateo would be served by a waiver of the Request for Proposal Process, in that InTelegy has been integral in the planning and design of the Health Insurance TeleCenter; have worked closely with Agency staff in preparing for this large scale change in business practices, and are well acquainted with the Agency's business needs as well as the needs of our clients, and they have been instrumental in the deployment of Child Support Services' very successful call center operation; and
WHEREAS, this Board has been presented with a form of such Agreement and said Board has examined and approved it as to both form and content and desires to enter into the contract.
NOW THEREFORE, IT IS HEREBY DETERMINED AND ORDERED that the RFP process is waived and the President of the Board of Supervisors is hereby authorized and directed to execute the Agreement for and on behalf of the County of San Mateo; and the Clerk of this Board shall attest the President's signature thereto.
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