COUNTY OF SAN MATEO

Inter-Departmental Correspondence

Information Services Department

 

DATE:

January 14, 2004

BOARD MEETING DATE:

January 27, 2004

 

TO:

Honorable Board of Supervisors

FROM:

Chris Flatmoe, CIO/Director Information Services

SUBJECT:

Amendment to an Agreement with NextiraOne for Telephone System Hardware and Software Maintenance

 

RECOMMENDATION:

Approve an amendment with NextiraOne for telephone system hardware and software maintenance from January 1, 2004 to December 31, 2004 and increase the agreement amount to $198,085.38.

 

BACKGROUND:

The Telephone Services Section of the Information Services Department (ISD) maintains PBX systems at twelve County sites. Hardware and software maintenance on the PBX systems is provided through a contract with NextiraOne. Last year, agreement 18000-03-C147 was implemented for this proprietary maintenance. The agreement provides for year-to-year extensions.

 

DISCUSSION:

The County's telephone system is manufactured by Northern Telecom (Nortel). NextiraOne is the only local provider and support vendor of Nortel telephone equipment. NextiraOne was previously chosen, through a competitive process, to upgrade the County's telephone system. As such NextiraOne is intimately familiar with our system

 

VISION ALIGNMENT

This agreement with NextiraOne keeps the commitment of responsive, effective, collaborative government and goal number 20: Government decisions are based on careful consideration of future impact, rather than temporary relief or immediate gain.

 

FISCAL IMPACT:

The amount of the proposed amendment to the agreement is $99,042.69. This is the same amount as in last year's maintenance agreement and the amendment will increase the amount of the agreement to $198,085.38. No new allocation of funds is needed to support the agreement. Necessary funds are included in the Information Services budget.