Inter-Departmental Correspondence


Health Services Agency



November 29, 2004



December 14, 2004



Honorable Board of Supervisors



Charlene A. Silva, Director of Health Services

Gale Bataille, Director of Mental Health Services



Agreement with Pleasant Care Corporation dba Emmanuel Residential of Millbrae



Adopt a Resolution:


Authorizing the President of the Board to execute an agreement with Pleasant Care Corporation dba Emmanuel Residential of Millbrae; and


Authorizing the Director of the Health Services Agency to execute subsequent amendments and minor modifications not to exceed the aggregate of $25,000 and to make minor changes in the types of services and activities provided under the agreement.




Since December 17, 1985, your Board has approved resolutions authorizing expenditures for residential care facilities serving mentally ill clients.


Consistent with the Mental Health Services Division policy for RFP’s, contracts are offered to any qualified provider for these residential services. As required in this process, a public notice will be published every year to solicit applications for new providers. On September 25, 2001, your Board approved an agreement with this provider for the term July 1, 2001 through June 30, 2004.



This contractor operates a 20-bed board and care facility with 2 levels of service for difficult to place clients. The 2 levels of service are the Step Down Service Level and the Augmented Service Level. Clients at the Step Down Service Level are generally more independent and stable, requiring lower levels of supervision and less intensive services. The Augmented Service Level is for seriously mentally ill clients who require a higher level of supervision and services including more intensive mental health services, social skills training and assistance with activities of daily living.


The performance objective is as follows:

Performance Measure

2003-04 Actual



Minimum percentage of client survey respondents who shall rate services as good or better.*



* Data was not collected in FY 2003-04. The State DMH does not require satisfaction collection for these non-clinical residential services. Mental Health will collect baseline data on this measure using a new collection tool for FY2004-05.


Vision Alignment

This Agreement with Pleasant Care Corporation dba Emmanuel Residential of Millbrae, keeps the commitment to Ensure Basic Health and Safety for All and goal number 8: Help vulnerable people, the aged, disabled, mentally ill, at risk youth, and others - achieve a better quality of life. The Agreement contributes to this commitment and goal by providing residential board and care services for San Mateo County Mental Health clients.


Fiscal Impact

The term of the Agreement is July 1, 2004 through June 30, 2007. The Agreement has been reviewed and approved by County Counsel and Risk Management.


The Agreement maximum is $255,030 for the three-year term. The anticipated Agreement maximum for FY2004-05 is $85,010. Sales tax provided through realignment will cover $75,659 of the cost. The remaining $9,351 is net county cost, as maintenance of effort for realignment. A similar arrangement will be in place for FY2005-06 and FY2006-07.