COUNTY OF SAN MATEO

Inter-Departmental Correspondence

Information Services Department

DATE:

June 6, 2005

BOARD MEETING DATE:

June 21, 2005

SPECIAL NOTICE/HEARING:

None

VOTE REQUIRED:

Majority

TO:

Honorable Board of Supervisors

FROM:

Chris Flatmoe, CIO/Director Information Services

SUBJECT:

A service agreement with StorageTek for the support of Tape Storage Systems for the County Mainframe Server.

RECOMMENDATION:

Adopt a resolution:

1)

Waiving the Request for Proposal process; and

2)

Authorize the County Purchasing Agent to execute a one-year service agreement with StorageTek to provide support for the mainframe disk and tape storage systems in an amount not to exceed $145,000.

VISION ALIGNMENT:

Commitment: Renewing the service agreement with Storage Tek. to provide support for the mainframe disk and tape storage systems help to keep the commitment to responsive, effective, and collaborative government,

Goal(s)22: County and local governments effectively communicate and collaborate in order to develop strategic approaches on issues affecting the entire County. This contract contributes to this goal because the system allows safe and secure access to sensitive area used by various departments to facilitate effective communication and collaboration between County departments and local agencies. This effort supports the priority of maintaining 99.8% availability of servers.

Performance Measure(s):

Measure

FY 2004-05
Actual

FY 2005-06
Projected

Availability

99.8%

99.8%

Major Outage

3

3

BACKGROUND:

StorageTek is the vendor selected to provide the tape storage system for the mainframe. The current service agreement for these systems expires June 30, 2005.

DISCUSSION:

The StorageTek service agreement includes hardware and software support for two StorageTek Powderhorn Tape storage systems, a high-speed medium capacity (system 1), and a high speed high capacity (system 2). This agreement will include regularly scheduled preventive maintenance, 24/7-phone support and 24/7-onsite support.

Tape storage system 1 supports local (onsite) and disaster (offsite) backups for mainframe applications such as Criminal Justice Information Systems (“CJIS”), Linux and the mainframe operating system.

Tape storage system 2 supports local and offsite backups for more than one hundred-fifty departmental fileservers from many county departments.

We are recommending that the County Purchasing Agent execute a service agreement with StoragTek to supply hardware and software support for tape storage systems to prevent any prolonged or permanent loss of data. Consistent with the County plan to reduce dependency on the County mainframe computer, we will eliminate one Powderhorn Tape storage system when renewing this Agreement for FY 2006-2007. We will continue to support the second Tape storage system until the County mainframe computer is no longer in use. Retrieval of data stored after the mainframe is eliminated will be addressed by each system within their project plan.

Further, we are recommending that your Board waive the Request for Proposal process, as StorageTek is currently the only vendor supplying software and hardware upgrades and support of this type for the disk and tape storage solutions in use in our County.

FISCAL IMPACT:

This Agreement in the amount of $145,000 is included in the ISD FY 2005-2006’s recommended budget.