|
|
|
|
|
COUNTY OF SAN MATEO
Inter-Departmental Correspondence
|
County Manager’s Office
|
|
|
DATE:
|
September 25, 2008
|
BOARD MEETING DATE:
|
October 7, 2008
|
SPECIAL NOTICE:
|
None
|
VOTE REQUIRED:
|
None
|
|
|
TO:
|
Honorable Board of Supervisors
|
FROM:
|
John L. Maltbie, County Manager
|
SUBJECT:
|
2007-08 Grand Jury Response
|
|
|
RECOMMENDATION:
|
Approve this report containing the County’s responses to the following 2007-08 Grand Jury report: Victims of Domestic Violence and Responding Law Enforcement Officers Need Better Support Reports.
|
|
|
VISION ALIGNMENT:
|
Commitment: Responsive, effective and collaborative government.
|
Goal 20: Government decisions are based on careful consideration of future impact, rather than temporary relief or immediate gain.
|
|
|
This activity contributes to the goal by ensuring that all Grand Jury findings and recommendations are thoroughly reviewed by the appropriate County departments and that, when appropriate, process improvements are made to improve the quality and efficiency of services provided to the public and other agencies.
|
|
|
DISCUSSION:
|
The County is mandated to respond to the Grand Jury within 90 days from the date that reports are filed with the County Clerk and Elected Officials are mandated to respond within 60 days. To that end, attached is the County’s response to the Grand Jury report on Victims of Domestic Violence and Responding Law Enforcement Officers Need Better Support Reports, issued on July 14, 2008.
|
|
|
|
|
|
|
|
|
Victims of Domestic Violence and Responding Law Enforcement Officers Need Better Support Reports
|
|
|
Findings:
|
|
|
Staff is in general agreement with the Grand Jury’s findings.
|
|
|
Recommendations:
|
|
|
The Board of Supervisors should:
|
|
|
1.
|
Amend the County’s contract with Community Overcoming Relationship Abuse to establish enforceable performance standards.
|
|
|
|
|
|
Response: Concur. The County has met with the Executive Director of Community Overcoming Relationship Abuse (CORA) and is developing a specific, enforceable performance measure regarding the response to cell phone pages by law enforcement that will be included in the contract with CORA. While the County’s contract with CORA has enforceable performance standards regarding different aspects of the program, including response to 100% of the victims referred by law enforcement, it does not contain a performance measure specific to the cell phone pager response within 15 minutes. The County’s target date is that any contracts beginning July 1, 2009 will contain meaningful and measurable performance measures.
|
|
|
|
|
|
CORA will conduct a quarterly survey of law enforcement to assess the responsiveness of the Emergency Response Program. The County will work with CORA and local law enforcement to create the survey. A report on the survey results will be forwarded to the County will occur within 6 months. In addition to the survey, CORA will continue to meet with law enforcement on a quarterly basis to address any issues and continue to build their relationship.
|
|
|
|
2.
|
Request that all law enforcement agencies in the county provide quarterly assessments of Community Overcoming Relationship Abuse’s response that can be used to determine if Community Overcoming Relationship Abuse is meeting its contractual obligations.
|
|
|
|
|
|
Response: Concur. The Board of Supervisors will send letters to all law enforcement agencies in the county encouraging a cooperative effort with the Human Services Agency and CORA in identifying useful standards of performance measurement and data collection that will yield comparable statistics by which to evaluate CORA’s contractual performance.
|