COUNTY OF SAN MATEO

Inter-Departmental Correspondence

Health Department

 

DATE:

October 21, 2008

BOARD MEETING DATE:

October 21, 2008

SPECIAL NOTICE/HEARING:

None

VOTE REQUIRED:

Majority

 

TO:

Honorable Board of Supervisors

   

FROM:

Charlene A. Silva, Director of Health

 

Louise Rogers, Director, Behavioral Health & Recovery Services

   

SUBJECT:

Agreement with CMC Training and Consulting

 

RECOMMENDATION:

Adopt a Resolution:

1) Authorizing the President of the Board to execute an Agreement with CMC Training and Consulting for software application training services for the term October 21, 2008 through June 30, 2010, for a maximum obligation of $288,000; and

 

2) Authorizing the Director of Health or the Director's designee to execute contract amendments which modify the County's maximum fiscal obligation by no more than $25,000 (in aggregate), and/or modify the contract term and/or services so long as the modified term or services is/are within the current or revised fiscal provisions.

 

VISION ALIGNMENT:

Commitment: Ensure basic health and safety for all.

Goal 8: Help vulnerable people—the aged, disabled, mentally ill, at-risk youth and others—achieve a better quality of life.

 

The Agreement contributes to this commitment and goal by providing software training services to assist in the implementation of the electronic healthcare record for Behavioral Health & Recovery Services (BHRS).

 

Performance Measure:

Measure

FY 2007-08
Actual

FY 2008-09
Projected

Percentage of users trained to use new electronic healthcare record at time of scheduled implementation.

n/a

90%

 
 

BACKGROUND:

On February 26, 2008, your Board approved an Agreement with Netsmart Technologies, Inc., for the purchase and implementation of a management information system for BHRS that would provide an electronic health record. In June of this year BHRS released a Request for Qualifications (RFQ) for the provision of software training services to support the implementation of the electronic health record. CMC Training and Consulting (CMC) submitted the only response to the RFQ and it was reviewed and selected for the provision of these services.

 

DISCUSSION:

CMC will develop written training materials and provide classroom and one-to-one training of BHRS staff and contractor staff. Training shall support the implementation of the Netsmart electronic health record system. Training services will be phased over the twenty-one month term of the Agreement. Payment shall be made on a fee for services basis.

 

The Agreement has been reviewed and approved by County Counsel and Risk Management. The contractor has assured compliance with the County's Contractor Employee Jury Service Ordinance, as well as all other contract provisions that are required by County ordinance and administrative memoranda, including but not limited to insurance, hold harmless, non-discrimination and equal benefits.

 

FISCAL IMPACT:

The term of the Agreement is October 21, 2008 through June 30, 2010. The Agreement maximum is $288,000. The maximum budgeted amount for FY 2008-09 is $115,200. Of that amount, 100% will be provided through Mental Health Services Act funds. Funds have been included in the BHRS FY 2008-09 Adopted Budget. There is no Net County Cost.

Exhibit A

Request for Qualifications Matrix

1.

General Description of RFQ

Provision of software trainer services to support the implementation of a new electronic health record for BHRS.

2.

List key evaluation criteria

Applicant experience providing similar services

Quality assurance experience

Organizational capacity

Administration and rates

3.

Where advertised

SF Chronicle

Posted - SIGSI@LIST.HIMSS.ORG, BHRS website, ISD website

4.

In addition to any advertisement, list others to whom RFQ was sent

info@pekassociates.com

5.

Total number sent to prospective respondents

 

6.

Number of responses received

One.

7.

Who evaluated the responses

Rand Miyashiro, ISD

Lorrie Sheets, BHRS

John Klyver, BHRS

8.

In alphabetical order, names of respondents (or finalists, if applicable) and location

CMC Training & Consulting

Oakland, CA