COUNTY OF SAN MATEO

Inter-Departmental Correspondence

Information Services Department

DATE:

June 1, 2009

BOARD MEETING DATE:

June 16, 2009

SPECIAL NOTICE/HEARING:

None

VOTE REQUIRED:

Majority

TO:

Honorable Board of Supervisors

FROM:

Chris Flatmoe, CIO/Director of Information Services

SUBJECT:

Amendment No. 3 to the Agreement with Maxonic Milestone Management

RECOMMENDATION:

Adopt a Resolution:

1. Authorizing the President of the Board to execute Amendment No. 3 to the Agreement with Maxonic Milestone Management for consulting services to extend the term end date to December 31, 2009, and add up to $90,000 for a new total maximum fiscal obligation of $228,000.

VISION ALIGNMENT:

Commitment: Responsive, effective, collaborative government.

Goal 22: County and local governments effectively communicate, collaborate and develop strategic approaches to issues affecting the entire County.

This Agreement supports Goal 22 by ensuring the availability of the Countywide Internet and Intranet infrastructure which is shared by all County departments.

This Agreement provides a resource which is essential to keeping the County’s Internet and Intranet web presence available and supports ISD’s technology availability performance measure.

Performance Measures:

Measure

FY 2008-09

FY 2009-10

Actual

Projected

Percent of Information and Technology Availability

99.8%

99.8%

BACKGROUND:

The County continues to increase the amount and types of services available through the County’s Internet and Intranet sites. On October 12, 2008, ISD entered into an Agreement with Maxonic Milestone Management for consulting services. These services were required at the time because of a resignation of the primary engineer responsible for WebSphere/Internet Information Services (IIS) services- the middleware that is used to keep our website and applications running properly. On December 4, 2008, the County Manager approved an Amendment to the Agreement and waived the Request for Proposals process. The additional time was required to assist the County in upgrading the Internet and Intranet web platforms. In addition to providing IIS expertise, Mr. Shaik has also demonstrated the ability to effectively transfer knowledge to County staff.

DISCUSSION:

Due to the amount of new services being provided online throughout the County, there has been an increase in project and support tasks for WebSphere/IIS System Administration and application administration. The use of WebSphere/IIS is key to the performance and consistent deployment of new applications, the County’s updated Internet and Intranet platform, and ongoing support of existing applications. Mr. Shaik will complete the platform upgrade by the end of Fiscal Year 2008-09 and will continue to provide knowledge transfer to County staff. Mr. Shaik will also assist County staff to provide application system support for the County’s Vignette Content Management system and SMC Directory.

The Contractor has assured compliance with the County's Contractor Employee Jury Service Ordinance, as well as all other contract provisions that are required by County ordinance and administrative memoranda, including but not limited to insurance, hold harmless, non-discrimination and equal benefits. Risk Management has reviewed and approved Contractor’s insurance and County Counsel has reviewed and approved these documents as to form.

FISCAL IMPACT:

The term of this amended Agreement is from October 12, 2008, to December 31, 2009. The new total maximum fiscal obligation under this Agreement is $228,000 and funded entirely through service charges. Funds are included in ISD’s FY 2009-10 Recommended Budget.