COUNTY OF SAN MATEO

Inter-Departmental Correspondence

Health System

 

DATE:

May 14, 2010

BOARD MEETING DATE:

June 8, 2010

SPECIAL NOTICE/HEARING:

None

VOTE REQUIRED:

Majority

 

TO:

Honorable Board of Supervisors

FROM:

Jean S. Fraser, Chief, Health System

SaraT L. Mayer, Director, Health Policy and Planning

SUBJECT:

Agreement between the County of San Mateo and Avid Translation

 

RECOMMENDATION:

Adopt a Resolution:

1)

Authorizing the President of the Board to execute an Agreement with Avid Translation for language interpretation and translation services for the term July 1, 2010 through June 30, 2013, for a maximum obligation of $450,000; and

 

2)

Authorizing the Health System Chief or designee to execute contract amendments which modify the County's maximum fiscal obligation by no more than $25,000 (in aggregate), and/or modify the contract term and/or services so long as the modified term or services is/are within the current or revised fiscal provisions.

 

BACKGROUND:

In October 2006 your Board accepted the “Linguistic Access Study: Summary of Findings and Recommendations Report.” A key recommendation noted in the report included expanding the availability and use of oral language services and translation services to a wider range of settings and languages. As part of implementation of this recommendation, the County of San Mateo entered into an Agreement with Avid Translation to provide in-person interpretation and translation services to Health System divisions for the term of July 2008 to June 2010.

 

DISCUSSION:

In order to adequately serve the County’s limited English proficient (LEP) clientele, it is necessary to ensure continued access to language assistance services. Upon entering into this Agreement, Avid Translation will provide in-person language interpretation and document translation assistance to the following Health System divisions: Aging and Adult Services, Behavioral Health and Recovery Services, Community Health, Family Health Services and Health Policy and Planning. Interpretation and translation services for the San Mateo Medical Center are provided through the hospital-specific Health Care Interpreter Network.

In January 2010 Health Policy and Planning released a Request for Proposals for qualified contractors to provide interpretation and translation services for the Health System. Avid Translation competed in this process and received high marks for their application.

The contractor has assured compliance with the County's Contractor Employee Jury Service Ordinance, as well as all other contract provisions that are required by County ordinance and administrative memoranda, including but not limited to insurance, hold harmless, non-discrimination and equal benefits.

The Agreement and Resolution have been reviewed and approved by County Counsel and Risk Management.

Approval of the Agreement contributes to the Shared Vision 2025 commitment of a Healthy Community by allowing County health service providers to effectively communicate with limited English proficient people. It is anticipated that 500 clients will use interpreters.

 

Performance Measure(s):

Measure

FY 2009-10
Estimate

FY 2010-11
Projected

Number of clients using interpreters

420

500

 

FISCAL IMPACT:

The term of the agreement is July 1, 2010 through June 30, 2013. The total amount for the three-year period will not exceed $450,000. Of that amount, the following maximum budget obligations apply: $27,000 for Aging and Adult Services, $320,000 for Behavioral Health and Recovery Services, $18,000 for Community Health, $60,000 for Family Health Services, and $25,000 for Health Policy and Planning. Funding will be included in individual division Recommended Budgets for FY 2010-11, FY 2011-12 and FY 2012-13; they will be covered by funds from a variety of funding sources, including Net County Cost.