THIS AGREEMENT, entered into this _____ day of _______________ , 20_____, by and between the COUNTY OF SAN MATEO, hereinafter called "County," and EXCELLENT MAINTENANCE PRO, INC., hereinafter called "Contractor";


W I T N E S S E T H:


WHEREAS, pursuant to Government Code, Section 31000, County may contract with independent contractors for the furnishing of such services to or for County or any Department thereof;


WHEREAS, it is necessary and desirable that Contractor be retained for the purpose of providing janitorial services at Fair Oaks Clinic, Fair Oaks Children’s Clinic, Methadone Clinic, Sequoia Teen Wellness Center, Willow Clinic, South San Francisco Clinic, and Daly City Clinic.





Exhibits and Attachments

The following exhibits and attachments are included hereto and incorporated by reference herein:

Exhibit A—Services

Exhibit B—Payments and rates
Exhibit E – Corporate Compliance SMMC Code of Conduct (Third Parties)
Attachment I—504 Compliance



Services to be performed by Contractor

In consideration of the payments set forth herein and in Exhibit “B,” Contractor shall perform services for County in accordance with the terms, conditions and specifications set forth herein and in Exhibit “A.”




In consideration of the services provided by Contractor in accordance with all terms, conditions and specifications set forth herein and in Exhibit "A," County shall make payment to Contractor based on the rates and in the manner specified in Exhibit "B."

The County reserves the right to withhold payment if the County determines that the quantity or quality of the work performed is unacceptable. In no event shall the County’s total fiscal obligation under this Agreement exceed EIGHT HUNDRED TWELVE THOUSAND SIX HUNDRED TWENTY-SEVEN DOLLARS, ($812,627).



Term and Termination

Subject to compliance with all terms and conditions, the term of this Agreement shall be from July 1, 2010 through June 30, 2013.

This Agreement may be terminated by Contractor, the Chief of the Health System or his/her designee at any time without a requirement of good cause upon thirty (30) days’ written notice to the other party.

In the event of termination, all finished or unfinished documents, data, studies, maps, photographs, reports, and materials (hereafter referred to as materials) prepared by Contractor under this Agreement shall become the property of the County and shall be promptly delivered to the County. Upon termination, the Contractor may make and retain a copy of such materials. Subject to availability of funding, Contractor shall be entitled to receive payment for work/services provided prior to termination of the Agreement. Such payment shall be that portion of the full payment which is determined by comparing the work/services completed to the work/services required by the Agreement.



Availability of Funds

The County may terminate this Agreement or a portion of the services referenced in the Attachments and Exhibits based upon unavailability of Federal, State, or County funds, by providing written notice to Contractor as soon as is reasonably possible after the County learns of said unavailability of outside funding.



Relationship of Parties

Contractor agrees and understands that the work/services performed under this Agreement are performed as an independent Contractor and not as an employee of the County and that Contractor acquires none of the rights, privileges, powers, or advantages of County employees.



Hold Harmless

Contractor shall indemnify and save harmless County, its officers, agents, employees, and servants from all claims, suits, or actions of every name, kind, and description, brought for, or on account of: (A) injuries to or death of any person, including Contractor, or (B) damage to any property of any kind whatsoever and to whomsoever belonging, (C) any sanctions, penalties, or claims of damages resulting from Contractor’s failure to comply with the requirements set forth in the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all Federal regulations promulgated thereunder, as amended, or (D) any other loss or cost,


including but not limited to that caused by the concurrent active or passive negligence of County, its officers, agents, employees, or servants, resulting from the performance of any work required of Contractor or payments made pursuant to this Agreement, provided that this shall not apply to injuries or damage for which County has been found in a court of competent jurisdiction to be solely liable by reason of its own negligence or willful misconduct.


The duty of Contractor to indemnify and save harmless as set forth herein, shall include the duty to defend as set forth in Section 2778 of the California Civil Code.



Assignability and Subcontracting

Contractor shall not assign this Agreement or any portion thereof to a third party or subcontract with a third party to provide services required by contractor under this Agreement without the prior written consent of County. Any such assignment or subcontract without the County’s prior written consent shall give County the right to automatically and immediately terminate this Agreement.




The Contractor shall not commence work or be required to commence work under this Agreement unless and until all insurance required under this paragraph has been obtained and such insurance has been approved by Risk Management, and Contractor shall use diligence to obtain such insurance and to obtain such approval. The Contractor shall furnish the County with certificates of insurance evidencing the required coverage, and there shall be a specific contractual liability endorsement extending the Contractor's coverage to include the contractual liability assumed by the Contractor pursuant to this Agreement. These certificates shall specify or be endorsed to provide that thirty (30) days' notice must be given, in writing, to the County of any pending change in the limits of liability or of any cancellation or modification of the policy.



Worker's Compensation and Employer's Liability Insurance The Contractor shall have in effect during the entire life of this Agreement Workers' Compensation and Employer's Liability Insurance providing full statutory coverage. In signing this Agreement, the Contractor certifies, as required by Section 1861 of the California Labor Code, that it is aware of the provisions of Section 3700 of the California Labor Code which requires every employer to be insured against liability for Worker's Compensation or to undertake self-insurance in accordance with the provisions of the Code, and I will comply with such provisions before commencing the performance of the work of this Agreement.



Liability Insurance The Contractor shall take out and maintain during the life of this Agreement such Bodily Injury Liability and Property Damage Liability Insurance as shall protect him/her while performing work covered by this Agreement from any and all claims for damages for bodily injury, including accidental death, as well as any and all claims for property damage which may arise from contractors operations under this Agreement, whether such operations be by himself/herself or by any sub-contractor or by anyone directly or indirectly employed by either of them. Such insurance shall be combined single limit bodily injury and property damage for each occurrence and shall be not less than the amount specified below.


Such insurance shall include:



Comprehensive General Liability . . . . . . . . . . . . . . . . . .




Motor Vehicle Liability Insurance . . . . . . . . . . . . . . . . . .




Professional Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . .



County and its officers, agents, employees and servants shall be named as additional insured on any such policies of insurance, which shall also contain a provision that the insurance afforded thereby to the County, its officers, agents, employees and servants shall be primary insurance to the full limits of liability of the policy, and that if the County or its officers and employees have other insurance against the loss covered by such a policy, such other insurance shall be excess insurance only.


In the event of the breach of any provision of this section, or in the event any notice is received which indicates any required insurance coverage will be diminished or canceled, the County of San Mateo at its option, may, notwithstanding any other provision of this Agreement to the contrary, immediately declare a material breach of this Agreement and suspend all further work pursuant to this Agreement.



Compliance with laws; payment of Permits/Licenses

All services to be performed by Contractor pursuant to this Agreement shall be performed in accordance with all applicable Federal, State, County, and municipal laws, including, but not limited to, Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all Federal regulations promulgated thereunder, as amended, and the Americans with Disabilities Act of 1990, as amended, and Section 504 of the Rehabilitation Act of 1973, as amended and attached hereto and incorporated by reference herein as Attachment “I,” which prohibits discrimination on the basis of handicap in programs and activities receiving any Federal or County financial assistance. Such services shall also be performed in accordance with all applicable ordinances and regulations, including, but not limited to, appropriate licensure, certification regulations, provisions pertaining to confidentiality of records, and applicable quality assurance regulations. Further, Contractor certifies that the Contractor and all of its subcontractors will adhere to all applicable provisions of Chapter 4.106 of the San Mateo County Ordinance Code, which regulates the use of disposable food service ware.


In the event of a conflict between the terms of this agreement and State, Federal, County, or municipal law or regulations, the requirements of the applicable law will take precedence over the requirements set forth in this Agreement.

Contractor will timely and accurately complete, sign, and submit all necessary documentation of compliance.



Non-Discrimination and Other Requirements


Section 504 applies only to Contractor who are providing services to members of the public. Contractor shall comply with 504 of the Rehabilitation Act of 1973, which provides that no otherwise qualified handicapped individual shall, solely by reason of a disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination in the performance of this Agreement.


General non-discrimination. No person shall, on the grounds of race, color, religion, ancestry, gender, age (over 40), national origin, medical condition (cancer), physical or mental disability, sexual orientation, pregnancy, childbirth or related medical condition, marital status, or political affiliation be denied any benefits or subject to discrimination under this Agreement.


Equal employment opportunity. Contractor shall ensure equal employment opportunity based on objective standards of recruitment, classification, selection, promotion, compensation, performance evaluation, and management relations for all employees under this Agreement. Contractor’s equal employment policies shall be made available to County of San Mateo upon request.


Violation of Non-discrimination provisions. Violation of the non-discrimination provisions of this Agreement shall be considered a breach of this Agreement and subject the Contractor to penalties, to be determined by the County Manager, including but not limited to



termination of this Agreement;



disqualification of the Contractor from bidding on or being awarded a County contract for a period of up to 3 years;



liquidated damages of $2,500 per violation;



imposition of other appropriate contractual and civil remedies and sanctions, as determined by the County Manager.


To effectuate the provisions of this section, the County Manager shall have the authority to examine Contractor’s employment records with respect to compliance with this paragraph and/or to set off all or any portion of the amount described in this paragraph against amounts due to Contractor under the Contract or any other Contract between Contractor and County.


Contractor shall report to the County Manager the filing by any person in any court of any complaint of discrimination or the filing by any person of any and all charges with the Equal Employment Opportunity Commission, the Fair Employment and Housing Commission or any other entity charged with the investigation of allegations within 30 days of such filing, provided that within such 30 days such entity has not notified Contractor that such charges are dismissed or otherwise unfounded. Such notification shall include the name of the complainant, a copy of such complaint, and a description of the circumstance. Contractor shall provide County with a copy of their response to the Complaint when filed.



Compliance with Equal Benefits Ordinance. With respect to the provision of employee benefits, Contractor shall comply with the County Ordinance which prohibits contractors from discriminating in the provision of employee benefits between an employee with a domestic partner and an employee with a spouse.


The Contractor shall comply fully with the non-discrimination requirements required by 41 CFR 60-741.5(a), which is incorporated herein as if fully set forth.



Compliance with Contractor Employee Jury Service Ordinance

Contractor shall comply with the County Ordinance with respect to provision of jury duty pay to employees and have and adhere to a written policy that provides that its employees shall receive from the Contractor, on an annual basis, no less than five days of regular pay for actual jury service in San Mateo County. The policy may provide that employees deposit any fees received for such jury service with the Contractor or that the Contractor deduct from the employees’ regular pay the fees received for jury service.



Retention of Records, Right to Monitor and Audit

(a) CONTRACTOR shall maintain all required records for three (3) years after the COUNTY makes final payment and all other pending matters are closed, and shall be subject to the examination and/or audit of the County, a Federal grantor agency, and the State of California.

(b) Reporting and Record Keeping: CONTRACTOR shall comply with all program and fiscal reporting requirements set forth by appropriate Federal, State and local agencies, and as required by the COUNTY.

(c) CONTRACTOR agrees to provide to COUNTY, to any Federal or State department having monitoring or review authority, to COUNTY's authorized representatives, and/or their appropriate audit agencies upon reasonable notice, access to and the right to examine all records and documents necessary to determine compliance with relevant Federal, State, and local statutes, rules and regulations, and this Agreement, and to evaluate the quality, appropriateness and timeliness of services performed.



Merger Clause

This Agreement, including the Exhibits attached hereto and incorporated herein by reference, constitutes the sole Agreement of the parties hereto and correctly states the rights, duties, and obligations of each party as of this document's date. In the event that any term, condition, provision, requirement or specification set forth in this body of the agreement conflicts with or is inconsistent with any term, condition, provision, requirement or specification in any exhibit and/or attachment to this agreement, the provisions of this body of the agreement shall prevail. Any prior agreement, promises, negotiations, or representations between the parties not expressly stated in this document are not binding. All subsequent modifications shall be in writing and signed by the parties.



Controlling Law and Venue

The validity of this Agreement and of its terms or provisions, as well as the rights and duties of the parties hereunder, the interpretation, and performance of this Agreement shall be governed by the laws of the State of California. Any dispute arising out of this Agreement shall be venued either in the San Mateo County Superior Court or the United States District Court for the Northern District of California.





Any notice, request, demand, or other communication required or permitted hereunder shall be deemed to be properly given when both (1) transmitted via facsimile to the telephone number listed below and (2) either deposited in the United Sates mail, postage prepaid, or when deposited for overnight delivery with an established overnight courier that provides a tracking number showing confirmation of receipt for transmittal, charges prepaid, addressed to:

    In the case of County, to:

    San Mateo Medical Center
    222 W. 39th Avenue
    San Mateo, CA 94403
    Fascimile: (650) 573-2030

    In the case of Contractor, to:

    Excellent Maintenance Pro, Inc.
    3620 Haven Avenue, Suite D
    Redwood City, CA 94063
    Facsimilie: (650) 474-0330


In the event that the facsimile transmission is not possible, notice shall be given both by United States mail and an overnight courier as outlined above.



IN WITNESS WHEREOF, the parties hereto, by their duly authorized representatives, have affixed their hands.






President, Board of Supervisors, San Mateo County







Clerk of Said Board




Contractor’s Signature




Long Form Agreement/Non Business Associate v 8/19/08

Exhibit “A”


In consideration of the payments set forth in Exhibit “B”, Contractor shall provide the following services:



Provide janitorial services five days per week (Monday – Friday) to Fair Oaks Clinic, Methadone Clinic, Sequoia Teen Wellness Center, Willow Clinic, South San Francisco Clinic and Daly City Clinic. Provide janitorial services six days per week to Fair Oaks Children’s Clinic to accommodate Saturday clinic.



Service all of the following areas within each clinic:


    Entrance/Reception/Waiting Areas

    Exam/Procedure/Counseling Rooms

    Offices and Screening Rooms

    Nurses Stations

    Kitchenette/Break/Lunchroom Areas


    Hallways, Conference Rooms and Common Areas

    Lab/Treatment Dispensing Areas

    General Clinic Areas



Contractor shall provide janitorial services sufficient to maintain the clinic in a clean condition, that is to eliminate all visible dust, dirt, litter, grime, stains, smears, finger marks, etc., to the greatest practical degree possible by performing the following:






Empty and clean all trash containers and dispose of all trash and rubbish. Insert new trash liners.



Dust mop and wet mop all floors, including hallways and stairways, lifting floor protection mats as needed to clean underneath them.



Vacuum all carpeted areas.



Remove spots and/or spills from the carpets, rugs, floors and stairways.



Replenish all toilet room supplies to include soap, towels, seat covers, toilet tissue, and sanitary napkins, which will be provided by the County. County will provide soap for the clinic areas only. Contractor will provide soap for all other areas.



Clean all toilet room sinks, toilets, urinals, and baby-changing tables using appropriate cleaning supplies to be maintained in a sanitary and odor-free condition.



Remove finger marks and smudges from all glass entrance doors and bathroom mirrors.



Dust the tops of all open flat surfaces including furniture, counters, cabinets and window sills. Dust file cabinets, chairs, and other office furniture. Clean and wipe all tables, chairs, and appliance surfaces.



Spot clean the walls and doors.



Wipe down all exam tables and all counter tops in the exam room, lab, and treatment rooms with disinfectant solution. Wipe and dust tops of partitions.



Wipe down scales and the outside of all needles (Sharp’s) containers with disinfectant solution.



Police perimeter grounds including parking lots of all buildings for debris and sweep as needed.



Clean and disinfect drinking fountains and water dispensers. Wipe down interior/exterior of microwaves. Clean and disinfect sinks.



Clean and straighten all Reception counters and Patient waiting areas, including bookcases and magazine racks.



Remove recycling, place in proper bins.






Buff floors.



Vacuum room vents, including bathroom vents.



Clean glass doors and interior windows, as well as framed artwork.



Vacuum upholstery.



Clean chairs and bases.



Clean out interior of refrigerator. Wipe down exterior.






Buff and high speed polish designated clinic VCT floor.



At Fair Oaks Children’s Clinic – police area under the entry ramp.






Wash all walls.



Launder all cubicle curtains.



Vacuum air conditioning and heating grills.



Shampoo all carpets.



Light scrub and reapply finish to resilient floors.






Launder all window curtains. Wash all Venetian and louver blinds and light fixtures.



Shampoo all chair upholstery.






Strip and wax floors or as needed with Clinic Manager approval.



Contractor shall provide additional services at the request of the Clinic Managers.



Contractor shall provide emergency services as necessary at the request of the Clinic Managers. Emergency services shall include, but not be limited to cleaning toilet overflow, water leakage, and/or roof leakage and removal and cleaning of bodily fluids outside of the normal restroom cleaning. Emergency response time for the dispatch of personnel and equipment to address the emergency shall be within one hour of notification.


Exhibit “B”


In consideration of the services provided by Contractor in Exhibit “A”, County shall pay Contractor based on the following fee schedule:







Daly City **





Fair Oaks





Fair Oaks Children’s










Sequoia Teen





So. San Francisco











** Daly City Clinic is undergoing renovation. Under monthly service cost above, $3,680 is the pre-renovation service rate and $4,180 is the post-renovation rate.


All rates shown under Quarterly, Semi-Annual and Annual are per service. These services are only provided upon prior approval or at the request of the Clinic Manager.


Rates for additional cleaning services as described in Exhibit A are as follows:


Exam Rooms

Disinfect, sweep and mop, wipe down all surface areas

$50 per service


Strip and wax floor

$140 per service


Office Space

Steam clean carpets

$40 per service


Nurses Stations

Steam clean carpets

$80 per service


Sweep and mop floors

$200 per service



Strip and wax floors

$280 per service


Lunchroom/Kitchen Areas

Strip and wax floors

$320 per service


Steam clean carpets

$200 per service



Clean and sanitize

$50 per service


Strip and wax floors

$140 per service


Common Area/Lobby

Strip and wax floor

$320 per service


Steam clean carpet

$200 per service


Hourly Rates


$20 per hour


Emergency Services

$22 per hour