COUNTY OF SAN MATEO

Inter-Departmental Correspondence

Human Resources Department

DATE:

September 13, 2010

BOARD MEETING DATE:

September 28, 2010

SPECIAL NOTICE/HEARING:

None

VOTE REQUIRED:

Majority

TO:

Honorable Board of Supervisors

FROM:

Donna Vaillancourt, Human Resources Director
Chris Flatmoe, Information Services Director/CIO

SUBJECT:

Amendment to Agreement with Cornerstone OnDemand, Inc.

RECOMMENDATION:

Adopt a Resolution authorizing the:

A) President of the Board to execute an Amendment to the Agreement with Cornerstone OnDemand for the term of October 31, 2009 through October 30, 2012, with two additional one-year renewal options at the County’s sole discretion, in order to allow our community partners to leverage the County’s Learning Management System, beginning with six cities: Foster City, Redwood City, San Mateo, Belmont, Daly City, and Brisbane and increasing the amount by $175,971, from $1,027,730 to $1,203,701; and

B) Human Resources Director or the Director's designee to execute amendments to the agreement which modify the County's maximum fiscal obligation by no more than $25,000 (in aggregate), and/or modify the agreement term and/or services so long as the modified term or services is/are within the current or revised fiscal provisions.

BACKGROUND:

On October 20, 2009, your Board approved an agreement with Cornerstone OnDemand, Inc. (Cornerstone) to provide a Countywide Learning Management System (LMS) for the term of October 31, 2009 through October 30, 2012, with two additional one-year renewal options at the County’s sole discretion.

The LMS provides the County with many capabilities and benefits which include: the ability to create, deliver, track and report on classroom training as well as countywide and department-specific online courses; the ability for all employees to sign up for classes online anytime and anywhere; and tracking and reporting on employee training participation for compliance, audit, accreditation and/or legal purposes.

The Human Resources Department wishes to amend the Agreement with Cornerstone OnDemand to allow public agencies participating in the Regional Training Consortium to have access to the LMS thereby allowing for shared services/resources.

DISCUSSION:

The County has collaborated with cities to establish a training consortium to leverage training and development resources in light of the economic challenges many public agencies are facing. Cornerstone OnDemand has the capability to allow our partners to use our system through an extended enterprise capability. The system features include online access by city employees, search and enrollment capability for Consortium, City and County-sponsored programs, supervisor approval workflow, automated email notification, end-user information and updates, reporting, events/sessions creation, transcript viewing, instructor and facility management, CBT publishing and the option to add certification and/or performance modules.

There are currently six cities interested in having access to the LMS for their employees: Foster City, Redwood City, San Mateo, Belmont, Daly City and Brisbane. It is anticipated that additional cities will participate as they learn more about the benefits of the LMS.

The Contractor has assured compliance with the County’s Contractor Employee Jury Service Ordinance, as well as all other agreement provisions that are required by County ordinance and administrative memoranda, including but not limited to insurance, hold harmless, non-discrimination and equal benefits. County Counsel has reviewed and approved the Resolution and Amendment as to form. Risk Management has reviewed the Contractor’s insurance certificate to ensure requirements are met.

Approval for this Amendment contributes to Shared Vision 2025 outcome of Collaborative Community by developing and fostering partnerships that promote regional solutions to enhance organizational efficiencies and effectiveness.

PERFORMANCE MEASURES:

Measure

FY 2009-10
Actual

FY 2010-11 Projected

Percent of departments using LMS to track and report on training activities

100%

100%

Percent of employees completing 20 or more Training Hours

20%

40%

FISCAL IMPACT:

The Agreement term remains October 31, 2009 through October 30, 2012 with two one-year options to extend. The Amendment increases the contract amount by $175,971, for a maximum amount of $1,203,701. The additional amount represents licensing costs for new Training Consortium members, which will be fully offset by participating agencies. There is no impact to Net County Cost.