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Discovering Your Authentic Leadership
Think of your life as a serving as a source of honest feedback when spending time with their families and close
house. Can you knock they need it most. friends, authentic leaders get physical exer-
down the walls between cise, engage in spiritual practices, do commu-
the rooms and be the Integrating Your Life by Staying nity service, and return to the places where
same person in each of Grounded they grew up. All are essential to their effec-
them? tiveness as leaders, enabling them to sustain
Integrating their lives is one of the greatest their authenticity.
challenges leaders face. To lead a balanced life,
you need to bring together all of its constitu- Empowering People to Lead
ent elements—work, family, community, and
friends—so that you can be the same person in Now that we have discussed the process of dis-
each environment. Think of your life as a covering your authentic leadership, let’s look
house, with a bedroom for your personal life, a at how authentic leaders empower people in
study for your professional life, a family room their organizations to achieve superior long-
for your family, and a living room to share term results, which is the bottom line for all
with your friends. Can you knock down the leaders.
walls between these rooms and be the same
person in each of them? Authentic leaders recognize that leadership
is not about their success or about getting loyal
As John Donahoe, president of eBay Market- subordinates to follow them. They know the
places and former worldwide managing direc- key to a successful organization is having em-
tor of Bain, stressed, being authentic means powered leaders at all levels, including those
maintaining a sense of self no matter where who have no direct reports. They not only in-
you are. He warned, “The world can shape you spire those around them, they empower those
if you let it. To have a sense of yourself as you individuals to step up and lead.
live, you must make conscious choices. Some-
times the choices are really hard, and you A reputation for building relationships and
make a lot of mistakes.” empowering people was instrumental in chair-
man and CEO Anne Mulcahy’s stunning turn-
Authentic leaders have a steady and confi- around of Xerox. When Mulcahy was asked to
dent presence. They do not show up as one take the company’s reins from her failed prede-
person one day and another person the next. cessor, Xerox had $18 billion in debt, and all
Integration takes discipline, particularly during credit lines were exhausted. With the share
stressful times when it is easy to become reac- price in free fall, morale was at an all-time low.
tive and slip back into bad habits. Donahoe To make matters worse, the SEC was investi-
feels strongly that integrating his life has en- gating the company’s revenue recognition
abled him to become a more effective leader. practices.
“There is no nirvana,” he said. “The struggle is
constant, as the trade-offs don’t get any easier Mulcahy’s appointment came as a surprise
as you get older.” But for authentic leaders, to everyone—including Mulcahy herself. A
personal and professional lives are not a zero- Xerox veteran, she had worked in field sales
sum game. As Donahoe said, “I have no doubt and on the corporate staff for 25 years, but not
today that my children have made me a far in finance, R&D, or manufacturing. How could
more effective leader in the workplace. Having Mulcahy cope with this crisis when she had
a strong personal life has made the difference.” had no financial experience? She brought to
the CEO role the relationships she had built
Leading is high-stress work. There is no way over 25 years, an impeccable understanding of
to avoid stress when you are responsible for the organization, and, above all, her credibility
people, organizations, outcomes, and manag- as an authentic leader. She bled for Xerox, and
ing the constant uncertainties of the environ- everyone knew it. Because of that, they were
ment. The higher you go, the greater your willing to go the extra mile for her.
freedom to control your destiny but also the
higher the degree of stress. The question is After her appointment, Mulcahy met per-
not whether you can avoid stress but how you sonally with the company’s top 100 executives
can control it to maintain your own sense of to ask them if they would stay with the com-
equilibrium. pany despite the challenges ahead. “I knew
there were people who weren’t supportive of
Authentic leaders are constantly aware of me,” she said. “So I confronted a couple of
the importance of staying grounded. Besides them and said, ‘This is about the company.’”
harvard business review • hbr.org • february 2007 page 7
Purchased by Ken Hampian (kchampian@charter.net) on March 15, 2013