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Discovering Your Authentic Leadership
Superior results over a The first two people Mulcahy talked with, both greater challenges. Indeed, superior results
sustained period of time of whom ran big operating units, decided to over a sustained period of time is the ulti-
is the ultimate mark of leave, but the remaining 98 committed to stay. mate mark of an authentic leader. It may be
an authentic leader. possible to drive short-term outcomes with-
Throughout the crisis, people in Xerox were out being authentic, but authentic leadership
empowered by Mulcahy to step up and lead in is the only way we know to create sustainable
order to restore the company to its former long-term results.
greatness. In the end, her leadership enabled
Xerox to avoid bankruptcy as she paid back For authentic leaders, there are special re-
$10 billion in debt and restored revenue wards. No individual achievement can equal
growth and profitability with a combination of the pleasure of leading a group of people to
cost savings and innovative new products. The achieve a worthy goal. When you cross the fin-
stock price tripled as a result. ish line together, all the pain and suffering you
may have experienced quickly vanishes. It is re-
••• placed by a deep inner satisfaction that you
Like Mulcahy, all leaders have to deliver have empowered others and thus made the
bottom-line results. By creating a virtuous world a better place. That’s the challenge and
circle in which the results reinforce the effec- the fulfillment of authentic leadership.
tiveness of their leadership, authentic leaders
are able to sustain those results through good Reprint R0702H
times and bad. Their success enables them to To order, see the next page
attract talented people and align employees’ or call 800-988-0886 or 617-783-7500
activities with shared goals, as they empower or go to www.hbr.org
others on their team to lead by taking on
harvard business review • hbr.org • february 2007 page 8
Purchased by Ken Hampian (kchampian@charter.net) on March 15, 2013