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Discovering Your Authentic Leadership

Superior results over a   The first two people Mulcahy talked with, both     greater challenges. Indeed, superior results
sustained period of time  of whom ran big operating units, decided to       over a sustained period of time is the ulti-
is the ultimate mark of   leave, but the remaining 98 committed to stay.    mate mark of an authentic leader. It may be
an authentic leader.                                                        possible to drive short-term outcomes with-
                             Throughout the crisis, people in Xerox were    out being authentic, but authentic leadership
                          empowered by Mulcahy to step up and lead in       is the only way we know to create sustainable
                          order to restore the company to its former        long-term results.
                          greatness. In the end, her leadership enabled
                          Xerox to avoid bankruptcy as she paid back           For authentic leaders, there are special re-
                          $10 billion in debt and restored revenue          wards. No individual achievement can equal
                          growth and profitability with a combination of     the pleasure of leading a group of people to
                          cost savings and innovative new products. The     achieve a worthy goal. When you cross the fin-
                          stock price tripled as a result.                  ish line together, all the pain and suffering you
                                                                            may have experienced quickly vanishes. It is re-
                                                    •••                     placed by a deep inner satisfaction that you
                          Like Mulcahy, all leaders have to deliver         have empowered others and thus made the
                          bottom-line results. By creating a virtuous       world a better place. That’s the challenge and
                          circle in which the results reinforce the effec-  the fulfillment of authentic leadership.
                          tiveness of their leadership, authentic leaders
                          are able to sustain those results through good    Reprint R0702H
                          times and bad. Their success enables them to      To order, see the next page
                          attract talented people and align employees’      or call 800-988-0886 or 617-783-7500
                          activities with shared goals, as they empower     or go to www.hbr.org
                          others on their team to lead by taking on

harvard business review • hbr.org • february 2007                                                                     page 8
                                                  Purchased by Ken Hampian (kchampian@charter.net) on March 15, 2013
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